AI employees for the work nobody should do twice.
Squadly builds AI support agents, receptionists, voice agents and workflow automations that run your repetitive operations around the clock — deployed in weeks, on infrastructure you own.
- Live in 2–4 weeks
- Fixed-price scope
- You own the system
Squadly Console
Live activity
Your squad
Ava
Receptionist
Rio
Support
Nova
Outbound voice
Kit
Operations
Completed just now
- AvaInbound call answered0.4s pickup
Booked · Tue 2:40 PM with Dr. Reyes
- RioEscalated to humanconfidence 0.42
Summary + history attached for Priya
- KitOnboarding chain fired11 steps
Docs requested · portal provisioned
- NovaFollow-up call completed2m 11s
Reschedule confirmed · CRM updated
1,284
Handled today
9s
Avg. response
3.1%
Escalated
Built on the platforms you already run
Squadly builds on OpenAI, n8n, Slack, WhatsApp, Telegram, Twilio, HubSpot, Salesforce, Postgres, Zapier, Google Workspace, Microsoft 365, Stripe, Docker.
Two kinds of leverage: employees that work, and workflows that never stop.
AI employees absorb the volume your team can’t staff. Automations remove the copy-paste between the tools you already pay for. Most engagements use both.
41,000+
Hours reclaimed for clients
Annualised across live deployments
120+
Automations in production
Across eight industries
9s
Median AI response time
Chat, email and voice combined
96%
Client retention
Rolling twelve months
A process built to de-risk the decision, not to sell you a retainer.
You know the price and the success metric before we write code. You see it working before it touches production.
- 01
Discovery call
30 minutesWe map where your team’s hours actually go and identify the two or three processes with the clearest return. You leave with a concrete recommendation whether or not you hire us.
- Process inventory
- Opportunity ranking by ROI
- Honest feasibility read
- 02
Automation blueprint
3–5 daysA written build plan: the workflows, the integrations, the guardrails, the success metrics and a fixed price. No hourly ambiguity and no discovery invoice.
- System architecture diagram
- Defined success metrics
- Fixed-price scope and timeline
- 03
Build & integrate
2–6 weeksWe build in a staging environment against your real systems, with a weekly demo so you see progress rather than a status email. Nothing touches production until you have watched it work.
- Staging environment
- Weekly working demos
- Evaluation test suite
- 04
Launch & measure
1 weekPhased rollout with a human in the loop first, then progressive autonomy as the numbers hold. Dashboards show exactly what ran, what it cost and what it saved.
- Phased production rollout
- Observability dashboard
- Team training and handover docs
- 05
Improve & scale
OngoingAutomations decay when your business changes. We monitor accuracy, tune against real traffic and extend into the next process once the first one is boring.
- Monthly performance review
- Accuracy tuning
- Roadmap for the next workflow
We know where your hours go.
Different businesses, same pattern: a handful of processes quietly consuming the capacity you’d rather spend on customers. Here’s where we usually start.
Agencies
Margin disappears into reporting, QA and client comms that nobody bills for.
- Automated client reporting packs
- Intake and brief qualification
- Slack-based approval workflows
Law Firms
Paralegal hours vanish into intake, filing and correspondence triage.
- Intake extraction into practice management
- Court-deadline detection and calendaring
- Drafted correspondence for attorney review
Real Estate
Portal leads go cold overnight while agents are showing property.
- 60-second lead engagement, any hour
- Showing scheduling and confirmation
- Listing and transaction status updates
Medical Clinics
The front desk cannot answer the phone and see patients at the same time.
- AI receptionist for overflow and after-hours
- Intake collection before the visit
- Recall and no-show recovery campaigns
Accounting Firms
Busy season is capacity-bound by document chasing and status updates.
- Document request and reminder chains
- Client onboarding automation
- Deadline and filing status tracking
Trucking & Logistics
Dispatch is a phone tree, and check calls eat the whole afternoon.
- Automated driver check calls and ETA updates
- Load document collection from the field
- Carrier and broker email automation
Professional Services
Senior people spend billable hours on scheduling and follow-up.
- Proposal and SOW generation
- Meeting notes into CRM and tasks
- Retainer reporting and invoicing
Small Business Ops
One person is the system of record, and they are the bottleneck.
- Order and quote processing
- Supplier and customer email handling
- Owner dashboard with daily digest
Proven builds, ready to adapt to your stack.
These are the workflows we deploy most often. Each one is a starting point we tune to your systems and your rules, not a template we hand over as-is.
Missed-call text-back
- Trigger
- An inbound call goes unanswered
- Outcome
- Caller gets a text within 10 seconds, books from the link, and the lead lands in your CRM before the voicemail would have been checked.
Inbox triage & draft
- Trigger
- Email arrives in a shared mailbox
- Outcome
- Classified by intent and urgency, routed to an owner, and a grounded reply drafted for one-click send.
Instant lead qualifier
- Trigger
- Form, ad or portal lead submitted
- Outcome
- Enriched, scored against your closed-won history, and routed to the right rep with a written rationale in under 60 seconds.
After-hours receptionist
- Trigger
- Call outside business hours
- Outcome
- Answered on the first ring, questions handled, appointment booked into the live calendar, transcript logged.
No-show recovery
- Trigger
- Appointment marked no-show or cancelled
- Outcome
- Reschedule sequence fires, the slot is offered to the waitlist, and the calendar re-fills without a phone call.
Meeting-to-CRM pipeline
- Trigger
- Sales or client call ends
- Outcome
- Transcribed, summarised, written to the record with owned next-step tasks and a stage update.
What this looks like when it’s working.
Four engagements, with the numbers and the methodology. Client names are withheld; everything else is the real shape of the work.
The change people actually notice.
Not that the AI is impressive — that their team stopped doing something tedious and the numbers moved.
“We went from three people fighting a ticket queue to three people doing actual customer work. The AI handles the twelve questions we answered a thousand times a month.”
Head of Customer Experience
B2B SaaS · 40 employees
68%
tickets auto-resolved
“Squadly asked better questions than the two agencies we spoke to before them. They talked us out of one of the three things we wanted to automate because it would not have paid for itself.”
Managing Partner
Litigation firm · 12 attorneys
31h
reclaimed weekly
“Our leads get a real reply in under a minute at two in the morning. That single change did more for our conversion rate than any marketing spend last year.”
Director of Operations
Brokerage · 60 agents
2.9×
appointments booked
“The handover was the part that surprised me. Documented workflows, a training session, and no dependency on them to make a small change.”
Practice Partner
Accounting · 25 staff
99%
activity capture
The questions we get on every first call.
Still unanswered? Ask directly — you’ll get a straight answer, including when the answer is that we’re not the right fit.
A chatbot answers questions. An AI employee completes work. Ours are connected to your real systems with permission to act — booking the appointment, issuing the refund, updating the CRM record, filing the document. They also know when to stop: every deployment has confidence thresholds and escalation paths so a human takes over rather than the AI guessing.
Find out what your team could stop doing by next month.
Bring one process that frustrates you. We’ll tell you whether it can be automated, roughly what it costs, and what it would give back.
We map where the hours go
A quick walk through your day-to-day to find the processes eating the most capacity.
We rank by return
You get an honest read on what’s worth automating first — and what isn’t worth it at all.
You leave with a plan
A written recommendation and a rough number, whether or not you work with us.